{"id":3748,"date":"2025-04-21T08:38:42","date_gmt":"2025-04-21T08:38:42","guid":{"rendered":"https:\/\/webprojects.cloud\/wordpress\/splatco\/?post_type=spl_knowledgebase&p=3748"},"modified":"2025-06-10T06:33:53","modified_gmt":"2025-06-10T06:33:53","slug":"order-cancellations","status":"publish","type":"spl_knowledgebase","link":"https:\/\/webprojects.cloud\/wordpress\/splatco\/knowledgebase\/warranties-legal-and-policies\/order-cancellations\/","title":{"rendered":"Order cancellations"},"content":{"rendered":"\n

If a customer cancels an order prior to shipment, we may charge a cancellation fee.<\/p>\n\n\n\n

For off the shelf product the cancellation fee is 10% of the value of the goods plus USD20 per order processing charge.<\/p>\n\n\n\n

For custom made product or goods made to order the cancellation fee is up to 100% of the price of the goods, depending on our determination of where in the manufacturing process the goods are at the time of cancellation.<\/p>\n","protected":false},"excerpt":{"rendered":"

If a customer cancels an order prior to shipment, we may charge a cancellation fee. For off the shelf product the cancellation fee is 10%…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":889,"menu_order":5,"template":"","class_list":["post-3748","spl_knowledgebase","type-spl_knowledgebase","status-publish","hentry"],"acf":[],"yoast_head":"\nOrder cancellations - SPLat Controls<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order cancellations - SPLat Controls\" \/>\n<meta property=\"og:description\" content=\"If a customer cancels an order prior to shipment, we may charge a cancellation fee. 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